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Read some of our Frequently Asked Questions: 

Frequently asked questions (FAQ)

What are the drones that are compatible with the LIFELINE?

The LIFELINE is currently compatible with the DJI Phantom 4 Series Version 1 & 2, the Mavic Pro, Mavic 2 Pro, Zoom & Enterprise, Inspire 1 and Inspire 2. If you plan to use a different drone, please send us an email with your drone specs and we will be happy to advise you.

Is there low battery warning on for the LIFELINE?

Yes there is! Upon reaching a pre-defined threshold, the Onboard Battery Monitoring System automatically triggers a battery alarm. Upon hearing the alarm, the operator has up to 3 minutes of additional flight time (Phantom 4) to execute a safe landing.

What is the maximum wind speed that the drone can operate?

This will depend on the drone type and payload attached. Do check with DJI and/or your drone manufacturer on the performance threshold.

Typically, we do not recommend operating in wind speeds above 8 m/s.

Can the drone reach 60M and beyond?

The total cable length is 60m. That is the maximum reccommended length if you intend to use the LIFELINE with DJI Phantom or Mavic series drones. Longer cable is available on request and customisation for other drones.

Is a tethered drone subjected to drone regulations?

This will depends on the country you operate in. In some countries, a tethered drone is not classified as a drone because it is physically secured to an anchor point and it cannot fly freely. In other countries, the tethered drone is subjected to regulations similar but less restrictive than a conventional UAV. In Singapore, the LIFELINE-S is approved by the Civil Aviation Authorities of Singapore (CAAS). Please refer to the civil aviation laws of your country for compliance with the local regulations.

What is the order processing and shipping time?

The order processing time may take up to 8 weeks, depending on the stock levels. We ship via DHL air freight so the shipping time is according to their estimation.

What is the warranty period & conditions?

The Warranty Period for Physical Goods purchased from Skyshot Pte Ltd is 6 months from the date of purchase. To find out more, please refer to this warranty document.

Can the LIFELINE work longer with a generator or AC?

Yes, LIFELINE is made to be modular. You can purchase a separate AC adapter module to replace the battery module in the LIFELINE.

What is the weight & maximum stress load for the tether line?

At 60 meters length, the tether line weighs 450 grams. The maximum stress load is more than 20 kg.

How do I monitor the flight height?

You can monitor the flight altitude from the DJI Go 4 app.

Can it operate in light rain?

Do not operate the lifeline in wet conditions. There is a risk of lightning strike on the drone which can be fatal for the operator.

What is the Tension settings on the Lifeline-S?

The tension of the retract is determined and fixed by OEM according to specific aircraft intended.


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